Support

Frequently Asked Questions

Quick answers to the most common questions about using Loco day to day.

What is Loco and why am I using it?

How do I sign in?

I was told I have access but I cannot log in. What do I do?

What do I see when I first log in?

What is an 'application' in Loco?

How do I find a specific piece of text?

What is the difference between a key and a value?

How do I save a change?

I made a mistake. Can I undo a change?

What does 'unedited' mean?

What is a namespace?

Can I leave a translation empty?

How do I switch to a different language?

What does 'coverage' mean?

A language is missing from the list. Who do I contact?

Do changes in one language affect other languages?

Why can I not edit a translation?

What are the different roles?

How do I get added to an application?

I can see the application but my role badge shows 'Guest'. Who can change it?

I fixed a translation but the product still shows the old text.

I can't find the text I'm looking for.

The page looks wrong or does not load properly.

Someone else edited a translation I was working on. What happened?

How do I change the language of the Loco interface itself?

What is the auto-translate button and is it safe to use?

Did not find your answer? Read the full User Guide for step-by-step instructions.

Getting Started